Systems that moved
the numbers.
A look at the architecture behind real outcomes — the challenge, the system, and the measurable business impact.
Northwind — AI support copilot
A retrieval-grounded assistant gave a 40-agent support team instant, sourced answers — cutting average resolution time by two-thirds and lifting CSAT.
Vertex — self-serve analytics
Non-technical teams query the warehouse in plain English, freeing the data team entirely from report requests.
Cobalt — intelligent storefront
WooCommerce re-architecture plus automated ops tripled conversion at peak traffic with zero downtime.
Meridian — ops automation
Automated a multi-system onboarding process spanning HubSpot, Slack, email, and billing — saving 32 hours of manual work weekly.
Helix — internal knowledge bot
An assistant over 12k internal docs gave every employee instant, sourced answers across Slack and the intranet.
Atlas — reporting pipeline
Replaced manual weekly reporting spanning 6 spreadsheets with an automated pipeline — 11× faster to insight.
Lumen — performance rebuild
A custom WordPress rebuild hit near-perfect Core Web Vitals and doubled organic search traffic YoY.
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